m99 Responsible Gaming — Play Safe and Stay Well
Gaming should be fun. At m99, we provide tools and services so every player can enjoy themselves safely.
Keep gaming as something enjoyable
m99 is a platform where players in Myanmar can enjoy football betting, slots, casino and lottery games, but we put our players' wellbeing and safety above all else. We make it clear that gaming is for entertainment, not a way to earn income.
On this page, we will explain why we take responsible gaming seriously, and we will also share tools to watch for signs of a problem, steps you can take to protect yourself, and ways to get help.
Our Protection Tools
Use these tools at m99 to stay in control of your gaming.
Self-Exclusion
You can close your account temporarily or for the long term. We support you in stepping away from gaming whenever it is right for you.
Deposit Limits
You can set a daily, weekly or monthly deposit limit. This helps keep your play within your budget.
Time Limits
You can set a session time limit. This helps you avoid spending too long on games and gives you a chance to step back and review any issues.
Gaming Break
You can take a voluntary break from gaming for anywhere from 1 day to 6 months. Promotions will not reach you during this period.
Gaming History Review
You can view your gaming history, deposit and withdrawal records at any time. This helps you notice any patterns that are changing.
24/7 Support
If you have any questions about responsible gaming, you can reach our Live Chat in Burmese at any time.
Age 21+ Requirement
The m99 platform is only for players aged 21 and above. This is an international standard we follow in line with regulations, and it is in place to prevent minors from being exposed to gaming.
We verify every player's ID during account registration. Any player found to be under 21 will have their account closed immediately, and any deposited funds will be returned.
Parents and guardians — if you believe a friend or family member is accessing this site, please contact us at [email protected].
Access to this platform is permitted
Warning signs of a gambling problem to watch for
If you notice these signs, you may have a gambling problem — don't wait to get help.
- You notice yourself gambling more and more in an attempt to recover lost money
- You have decided to stop gambling but find you cannot
- You feel the need to hide your gambling from family and friends
- Financial difficulties — you are using personal savings, loans, or emergency funds for gambling
- You are neglecting work, school, or family responsibilities because of gambling
- Thoughts about gambling are causing you stress, fear, or anxiety
- You feel restless and unable to relax when you are not gambling
- You find yourself repeatedly making decisions around gambling without fully realising it
m99's Player Protection Commitments
m99 is committed to player safety and well-being in order to maintain a lasting relationship with the platform. These commitments are not vague statements — they are practices we actively follow.
Are you struggling with gambling?
Ask for help without shame — dealing with a gambling problem early makes you stronger. Reach us via Live Chat or at [email protected].
View My Account SettingsHow to use the protection tools
Follow these steps to take control of your gambling
Log in to m99
Access your account and open the "Settings" menu
Select "Responsible Gambling"
Choose the limit you want — money, time, or cool-off period
Set your limit
Enter the amount or duration and confirm — it takes effect immediately
No changes needed
The limit cannot be changed immediately — it can only be updated after 24 hours, by design, for your security.
If you can't find the tools, contact our Live Chat and we'll help you.
Questions about responsible gaming
Stay in control — stay having fun
Set your limits and play for fun. At m99, you can play football, slots, and casino games at your own pace with full control.
Games you can play responsibly at m99
You can set limits and play on these game pages